St. Jacobs Country Playhouse

Indulge your senses and explore everything St. Jacobs Country and Waterloo Region have to offer.

Located in the heart of the Market District, bordering the city of Waterloo, the St. Jacobs Country Playhouse is a source of tremendous pride for the community.

Operating year-round, this venue features turn-of-the-century masonry and heavy timber character associated with traditional Mennonite architecture. The outdoor courtyard is a tranquil place to gather before the show or during intermission.

When visiting the St. Jacobs Country Playhouse, skip the line at intermission and pre-order your refreshments upon arrival. They will be waiting for you at a pre-determined spot, ready for your enjoyment.

Download the St. Jacobs Country Playhouse Venue Information Package including Seating Chart, Venue Amenities, and Map.

Upcoming Shows

There are no upcoming shows for St. Jacobs Country Playhouse in our current season. Please check back!

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Accessible Customer Service Policy

The St. Jacobs Country Playhouse is proud to be a completely accessible venue. We are committed to providing reasonable accommodation to patrons with disabilities through our Customer Service Policy.

The St. Jacobs Country Playhouse currently recognizes both the CNIB Card and the Access 2 Entertainment Card. Patrons with disabilities presenting valid cards from one of these two programs will be provided with a complimentary ticket for their support person, if requested.

The theatre has dedicated seating areas to accommodate patrons with disabilities. Service animals and support persons are always welcome. Complimentary infrared headsets for the hearing impaired are available at the box office prior to the performance.

Wheelchair, Booster, Hearing Assist & AED

The St. Jacobs Country Playhouse is wheelchair accessible and is equipped with special seating locations. Please call our box office toll free to reserve wheelchair accessible seats at 1-855-372-9866. Patrons using wheelchairs are requested to arrive no later than 30 minutes prior to the performance. Complimentary hearing assist devices and booster seats for children are available on a first-come, first-served basis. Public Access Automatic External Defibrillators are located in the lobby of each facility.

Feedback Process

Feedback about the delivery of services to persons with disabilities is welcomed, as it may identify areas that require change and assist in continuous service improvement. Such feedback may be given by telephone, in person, in writing, or electronically by email, on diskette, or otherwise. The St. Jacobs Country Playhouse will make best efforts to provide a response in the same format in which the feedback was received.

Where possible, feedback will be addressed immediately. Some feedback may, however, require more effort to address and may need to be reviewed before any action is taken. A response will be given within 21 working days.

Feedback may be provided directly to:Ellen BerwickDirector of Audience ServicesPhone: (519) 621-5511 ext. 253 Email Ellen

Accessibility for Ontarians with Disabilities Act (AODA)

Our Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Policy is available online. This policy is available in multiple formats upon request.

Multi-Year Accessibility PlanOur Multi-Year Accessibility Plan is available online. This policy is available in multiple formats upon request.

Requests can be made to:Natasha HopfHuman Resources & Artistic AdministratorPhone: (519) 621-5511 ext. 240 Email Natasha